FAQ

WHAT DOES “CONSCIOUS CREATIONZ FOR OUR PEOPLE AND PLANET" MEAN ?

We believe in creating pieces that make as little as possible of an impact on our environment! It’s extremely difficult sourcing materials that are ethically and sustainably sound, but we have tried our very best to do just that with our jewellery materials and packaging.

Each piece is made of a mixture of materials either sourced from local op-shops in Perth/Boorloo or from our usual supplier. 

We also believe in giving back to the community, so as our brand grows, we hope to be able to donate proceeds from your purchases to local organisations close to our hearts. 

DO YOU TAKE CUSTOM ORDERS?

Yes, we do bestie! Contact us via our Contact Page with your idea (reference photos and/or drawings help heaps) and let’s have a chat.

HOW LONG WILL MY ORDER TAKE?

All orders placed before that weeks Wednesday will be mailed that Friday otherwise anything placed after that Wednesday will be mailed the following Friday. 

If you are needing something mailed urgently for a gift feel free to fill out a contact forms or DM us on Instagram.

HOW DOES SIZING WORK?

All the sizing options are available in the "DIMENSIONS" dropdown menu on each pieces page. Each piece is a once off design which makes alterations extremely difficult however if that is something you need please contact us.

DO YOU DO ALTERATIONS?

Yes we do with a $10 flat rate however if your piece is complex you will be quoted accordingly. Fill our our contact forms with the details of the alteration.

DO YOU DO REFUNDS AND EXCHANGES?

We do not offer “I’ve changed my mind” refunds or exchanges.

We encourage you all to be careful when wearing your pieces and not be rough with them due to the handmade delicate nature of them because we would hate for your beautiful pieces to break <3